Monitoring - Mitigation efforts remain underway. We continue working toward fully restoring service.

The team continues monitoring.

May 08, 2026 - 01:36 PDT
Identified - We are observing early signs of recovery. We continue to work towards fully restoring service
May 07, 2026 - 23:23 PDT
Investigating - We are aware that customers may be experiencing degraded performance at this time due to an AWS outage. Our team is investigating this issue and will provide an update.

For more information, view the status of https://health.aws.amazon.com/health/status

May 07, 2026 - 20:38 PDT
Advisor Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Client Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Marketing Portal Degraded Performance
90 days ago
100.0 % uptime
Today
Hazel AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 8, 2026

Unresolved incident: Degraded Performance.

May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.