Portal Delays

Incident Report for Altruist

Resolved

This incident has been resolved.
Posted Mar 02, 2026 - 18:30 PST

Update

We are continuing to monitor for any further issues.
Posted Mar 02, 2026 - 13:29 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 02, 2026 - 12:54 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 02, 2026 - 12:48 PST

Investigating

We’re currently experiencing slower-than-normal load times. Our team is aware and actively working to resolve the issue. We appreciate your patience.
Posted Mar 02, 2026 - 10:37 PST
This incident affected: Advisor Portal and Client Portal.