Temp limitation with mobile app

Incident Report for Altruist

Resolved

This incident has been resolved.

Posted Jun 05, 2023 - 23:39 UTC

Identified

We're currently experiencing an issue with our mobile app, which temporarily impacts the client's ability to approve account openings, ACATS, and MMA.

Clients can utilize the desktop portal to approve account openings, ACATS, or MMA until a fix is released. The login page is located here: https://app.altruist.com/login

Posted Jun 05, 2023 - 17:38 UTC

This incident affected: Client Portal.