Issue impacting AUM and reporting metrics

Incident Report for Altruist

Resolved

The issue has been resolved, and the data is reflecting properly.

Posted Mar 28, 2023 - 14:29 UTC

Identified

We identified the issue that's impacting the data points below. We're implementing a fix, and this should be resolved by 11a ET:
- Performance chart
- TWR and reporting metrics
- AUM
- Generated performance reports

Posted Mar 28, 2023 - 13:36 UTC

Investigating

We're investigating an issue impacting AUM and reporting metrics on some accounts.

Posted Mar 28, 2023 - 13:15 UTC

This incident affected: Advisor Portal and Client Portal.